Posted on 11/01/2024

Senior Salesforce Administrator

Experience: 7+ Years, Salary: Not disclosed, Job Code (JPC - 1009), Location: Bedford, Nashua, USA.

About the Role:

We’re looking for a Senior Salesforce Administrator with at least seven years of experience to join our team. In this role, you’ll have a significant impact on how we use Salesforce to support our sales, marketing, and customer service efforts. We need a proactive thinker who loves creating efficient solutions, optimizing processes, and making data-driven improvements.

What You’ll Do:

Manage Salesforce: Oversee our Salesforce platform’s daily operations—setting up users, maintaining data, and ensuring system security.
Customize for Success: Work with our teams to customize Salesforce to fit our needs, from designing workflows to building out objects and page layouts.
Data Health: Keep our data accurate and organized, perform regular clean-ups, and support data migrations and integrations.
Support and Training: Be the go-to expert for our users, offering training and support to help everyone use Salesforce effectively.
Automate and Simplify: Streamline our processes with automation tools like flows and Process Builder, enhancing efficiency across teams.
Build Reports and Dashboards: Create insightful reports and dashboards to help teams make informed decisions and understand performance.
Optimize the Platform: Regularly review and improve our Salesforce setup for efficiency, reliability, and scalability.
Collaborate Cross-Functionally: Partner with sales, marketing, IT, and other teams to align Salesforce with our business needs and integrate it with other systems.
Document Best Practices: Keep clear, accessible documentation on platform configurations, changes, and best practices.

What We’re Looking For:

Experienced Admin: 7+ years of Salesforce administration experience in a dynamic environment.
Certified Professional: Salesforce Certified Administrator (required); Advanced Administrator or other certifications are a bonus.
Technical Skills: Solid expertise in Salesforce tools, including Security Model, Data Loader, Process Builder, Flow, and Reports/Dashboards.
Analytical Thinker: Strong problem-solver who can dig into data to optimize workflows and improve system performance.
Clear Communicator: Able to break down technical concepts for both technical and non-technical team members.
Organized Project Manager: Comfortable managing multiple tasks and meeting deadlines, with a focus on supporting team goals.

Why You’ll Love Working Here:

Meaningful Impact: You’ll play a key role in optimizing our Salesforce environment, making work easier for our teams.
Innovative Culture: We encourage creativity and collaboration, leveraging the latest tech to support our goals.
Career Growth: We offer ongoing learning opportunities, including Salesforce certifications, so you can continue to grow professionally.